Welcome to our Refund Policy.

1. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle handles all customer service inquiries and returns.

2. Your Cancellation Rights

We want you to be satisfied with KleaSnap. As our services are processed through Paddle, you are entitled to a refund in accordance with Paddle’s Buyer Terms and Conditions.

3. 14-Day Money-Back Guarantee

If you are a consumer, you have a statutory right to cancel your purchase and receive a full refund within 14 days of your initial transaction. This applies to your first subscription payment or a lifetime access purchase.

4. How to Request a Refund

You can request a refund directly through Paddle by:

• Visiting paddle.net

• Using the "View Receipt" link in your confirmation email.

• Contacting us at support@kleasnap.com, and we will coordinate with Paddle to process your request.

5. Subscription Cancellations

You may cancel your subscription at any time. Cancellation will take effect at the end of your current paid billing period, and no further charges will be applied.